Privacy policy

This Privacy Policy describes how JORD ("we", "us", or "our") collects, uses, and shares your personal information when you visit or make a purchase from jordhair.com.

Information we collect

When you visit our site, we automatically collect certain information about your device, including browser type, IP address, time zone, and cookies. When you make a purchase, we collect your name, billing and shipping address, email address, phone number, and payment information.

How we use your information

To process and fulfil your orders

To communicate with you about your order or account

To send marketing communications, where you have opted in

To improve our website and product offering

To comply with legal obligations

Sharing your information

We share your data with third-party service providers who help us operate our business, including Shopify (our platform), payment processors, and shipping partners. These providers only process your data to the extent necessary to provide their services.

Your rights (UK GDPR)

You have the right to access, correct, or delete your personal data. You may also request that we restrict or stop processing your data. To exercise any of these rights, contact us at info@jordhair.com.

Cookies

We use cookies to personalise content, analyse traffic, and support marketing. You can manage your cookie preferences through your browser settings or our cookie consent tool on the site.

Changes to this policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

For questions, contact us at info@jordhair.com.